When you place an order on our website, your card is charged in EUR immediately, not at the time of shipment.
If you wish to request a refund, you can do so by contacting us at support@orthopeca.co.uk. You have 24 hours after placing your order to make the request.
A refund typically takes between 3 to 5 business days to appear in your account. If you used PayPal, the refund will be processed immediately.